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Pool Boy Direct

Privacy Policy & Terms of Use

What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: your information helps us to better respond to your individual needs.
  • To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.


How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all registered users of our site may make any changes to their information at anytime by logging into their account.

Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), as we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent
By using our site, you consent to our website's Privacy Policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on December 17, 2014.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

330-469-6007
support@poolboydirect.com

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Web Site Terms and Conditions of Use

1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Pool Boy Direct's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Pool Boy Direct's web site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Pool Boy Direct at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on Pool Boy Direct's web site are provided "as is". Pool Boy Direct makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Pool Boy Direct does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall Pool Boy Direct or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Pool Boy Direct's Internet site, even if Pool Boy Direct or a Pool Boy Direct authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on Pool Boy Direct's web site could include technical, typographical, or photographic errors. Pool Boy Direct does not warrant that any of the materials on its web site are accurate, complete, or current. Pool Boy Direct may make changes to the materials contained on its web site at any time without notice. Pool Boy Direct does not, however, make any commitment to update the materials.

In the event that a Pool Boy Direct product is mistakenly listed at an incorrect price, Pool Boy Direct reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. Pool Boy Direct also reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged.  If your credit card has already been charged and your order is cancelled, Pool Boy Direct will issue a refund to your credit card in the amount of the incorrect price.

6. Links
Pool Boy Direct is not responsible for the contents of linked third party sites. The inclusion of any link does not imply endorsement by Pool Boy Direct of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications
Pool Boy Direct may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Indemnification
You agree to indemnify, defend, and hold harmless Pool Boy Direct, it's officers, directors, employees, agents, licensors, and suppliers (collectively "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from use or misuse of products ordered from Pool Boy Direct, any violation of these terms and conditions, or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.

9. Governing Law
Any claim relating to Pool Boy Direct's web site shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions.